Do you have a wholesale department?
Please email firstname.lastname@example.org to learn more about our carrying our product in your store.
How do you source your food?
We use only the highest quality ingredients. Bona Furtuna is a harmonious 350-hectare organic farm that celebrates premium, organic fare to enrich biodiversity, promote sustainable farming and preserve heritage food. We source all of our herbs, tomatoes, and olives directly from La Furtuna Estate. Our pastas and salts are produced in collaboration with other sustainable, organic Sicilian producers.
What other producers do you work with?
At Bona Furtuna, we share a devout philanthropy to give back to Sicily’s land and people. Working with other Sicilian producers, such as an artisan salt producer and a pasta maker with over 100 years of experience, is one way that supports our philanthropy.
I have a discount code. Where do I enter it?
Your discount code can be entered on the checkout page (after the shopping cart page).
You can only use one code per order.
All Subscriptions are already discounted and generally do not allow additional discounts to be added unless the discount is specifically for subscriptions.
Where can I buy your products?
What’s your return policy?
In the case of a return, please contact us at email@example.com for return permission and instructions on how to pack and where to ship your damaged product. Shipping costs are non-refundable.
Can I purchase a gift card?
Yes, you can purchase gift cards here.
What packaging options do you offer?
With a focus on conservation, we ship in cardboard boxes packed with recyclable brown paper.
How long will my product last?
Product shelf life depends on the product but you can expect a shelf life of at least a year, if not more, depending on the product.
Do you have gluten-free products?
All of our items are gluten-free with the exception of our pastas.
For customers with a gluten sensitivity, we often hear from customers that our pastas do not cause the uncomfortable bloating issues that they usually experience with other pasta brands. This is due to the ancient Sicilian wheat varieties, unchanged for centuries, that we use in our pasta.
Can I freeze olive oil?
We do not recommend freezing olive oil. Freezing oils can cause the valuable fats to rupture, creating unwanted flavors when thawed. Refrigeration is acceptable but generally not necessary.
For best practices with storing and using our olive oil, read more here.
What are your shipping rates?
We offer several shipping options depending on location and desired shipping speed. Please check out our shipping rates here.
What countries do you ship to?
We currently only ship to the United States and all US territories. If you are interested in shipping to Canada please email us at firstname.lastname@example.org.
Do you offer same-day delivery?
We offer next-day delivery, but not same-day delivery. Next-day delivery orders must be received by 12 noon EST to arrive the next day.
When will my order ship?
Orders received by 12pm Eastern Time will ship that day. Orders received after 12 pm Eastern Time will ship on the next business day.
Packages are not processed on Saturday or Sunday. Orders placed on the weekend or on holidays will be shipped on the next open business day.
Can you ship to PO Box/APO/FPO boxes?
Yes, we can. We will ship via USPS for any PO Box/APO/FPO addresses. Please contact our customer support team if you have further questions: 1(800) 380-8819 ex: 8 or at email@example.com.
Società Bona Furtuna Subscriptions
How does a Società subscription work?
Find the answers to all your Società subscription questions in the FAQs on the Società product page.