FAQs
General
What is a B Certified company?
Certified B Corporations are businesses that meet the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose.
Where do your 1% for the Planet donations go?
Our 1% donations go to education, reforestation, legislative action, access to healthy food and clean water, and the World Wildlife Fund.
Do you have a wholesale department?
Please email wholesale@bonafurtuna.com to learn more about our carrying our product in your store.
How do you source your food?
We use only the highest quality ingredients. Bona Furtuna is a harmonious 350-hectare organic farm that celebrates premium, organic fare to enrich biodiversity, promote sustainable farming and preserve heritage food. We source all of our herbs, tomatoes, and olives directly from La Furtuna Estate. Our pastas and salts are produced in collaboration with other sustainable, organic Sicilian producers. Our Biscotti, Balsamic Vinegars and Porcini Mushrooms are produced in collaboration with other sustainable Italian producers.
What other producers do you work with?
At Bona Furtuna, we share a devout philanthropy to give back to Sicily’s land and people. Working with other Sicilian producers, such as an artisan salt producer and a pasta maker with over 100 years of experience, is one way that supports our philanthropy.
I have a discount code. Where do I enter it?
Your discount code can be entered on the checkout page (after the shopping cart page).
You can only use one code per order.
All Subscriptions are already discounted and generally do not allow additional discounts to be added unless the discount is specifically for subscriptions.
Where can I buy your products?
Can I purchase a gift card?
Yes, you can purchase gift cards here.
Products
What products have won the most awards?
Our extra virgin olive oil wins several awards in professional tasting competitions every year. In 2023 Bona Furtuna olive oil won 23 tasting awards.
Do you have a best-selling product?
Yes, our EVOO Biancolilla Centinara and Heritage Blend continue to be our best selling Olive Oils.
What is the W rating for your Pizza Flour and Pasta products?
Our W rating is about 260.
Is your Olive Oil Single Varietal?
We have both single varietal olive oils (Biancolilla Centinara and Passulunara) and olive oil blends (Heritage Blend, Forte, Riserva di Nonna Rosa, and Chef’s Blend).
Where in Italy do your products come from?
Our products are sourced from all different regions of Italy. The majority of our products come from Sicily and southern Italy.
Do you have gluten-free products?
All of our items are gluten-free with the exception of our pastas and biscotti.
For customers with a gluten sensitivity, we often hear from customers that our pastas do not cause the uncomfortable bloating issues that they usually experience with other pasta brands. This is due to the ancient Sicilian wheat varieties, unchanged for centuries, that we use in our pasta.
Are your products organic and GMO-free?
All of our products are GMO-free. A majority of our products are certified organic. The only exceptions are our Balsamic Vinegars, 100% Sea Salt, Porcini Mushrooms, and Pistachios, all of which are produced using natural methods but are not certified organic.
What are the polyphenol and acidity levels of your Olive Oils?
Forte: 258 parts per million (PPM); acidity: 0.12%
Grand Cru: 327 PPM; 0.12%
Heritage Blend: 211 PPM; 0.12%
Biancolilla: 224 PPM; 0.16%
Passulunara: 307 PPM; 0.16%
Riserva: 224 PPM; 0.14%
What is the difference between California, Spain and Italian Olive Oil?
Terroir will be a big factor here depending on soil and climate. One of the main differences is the varietal of olive. California has mission olives, of which the main varieties used are Spanish and Greek. Most California olive oil uses Arbequina (Spain), Arbosana (Spain), and Koroneiki (Greek) olives, while some use Italian varieties of Frantoio and Leccino. Spain is known for being the largest olive oil producing state in the world, mainly due to the types of olives that can be grown in high density groves. In addition to the two varieties above they are known for Picqual (which makes up about 25% of all olive oil production in the world) and Hojiblanca. These olives all tend to be a bit smaller than other varieties. Italians have a multitude of different olives that are different depending on the region. The main ones include Frantoio, Leccino, Coratina, Itrana, & Nocellara del Belice. These tend to vary in pungency when making olive oil, ranging from delicate to robust. At Bona Furtuna we use heirloom organic Sicilian olive varietals that can’t be found anywhere else in the world. These varietals include Biancolilla Centinara, Tonda Iblea, Cerasuola, and Passulunara.
Can I freeze olive oil?
We do not recommend freezing olive oil. Freezing oils can cause the valuable fats to rupture, creating unwanted flavors when thawed. Refrigeration is acceptable but generally not necessary.
For best practices with storing and using our olive oil, read more here.
How long will my product last?
Product shelf life depends on the product but you can expect a shelf life of at least nine months, if not more, depending on the product. All products have a best by date on the packaging.
What do we do as a company to help protect bee populations?
As an organic farm, we are committed to natural pest management practices that consider all living organisms on the farm. Pesticide and herbicide usage in agricultural practices is extremely harmful to bee populations, as bees can lose their way back to hives more easily, become weak and sick, and eventually lead to colony collapse.
Shipping & Returns
Do you ship to Canada?
Yes, we do ship to Canada! The shipping charges are calculated at checkout.
Do you ship outside of North America?
We currently only ship to Canada and the United States of America.
Can you ship to PO Box/APO/FPO boxes?
Yes, we can. We will ship via USPS for any APO/FPO addresses. For PO Boxes in the continental US we prefer to deliver to your door with UPS. Please contact our customer support team if you have further questions: 1(800) 380-8819 ex: 8 or or at orders@bonafurtuna.com.
When will my order ship?
Orders received by 1 pm Eastern Time will ship that day. Orders received after 1 pm Eastern Time will ship on the next business day.
Packages are not processed on Saturday or Sunday. Orders placed on the weekend or on holidays will be shipped on the next open business day.
Do you offer same-day delivery?
We offer next-day delivery, but not same-day delivery. Next-day delivery orders must be received by 1 pm Eastern Time to arrive the next business day.
What are your shipping rates?
We offer several shipping options depending on location and desired shipping speed. Please check out our shipping rates here.
How long will it take for my order to arrive?
Our standard delivery time is 2-7 days but it all depends on where the shipment is going.
If you are in the Eastern time zone, your order will arrive in 1-3 days. For Pacific, Mountain and Central time zones, you can expect your order in 3-7 days for our standard delivery.
What packaging options do you offer?
With a focus on conservation, we ship in cardboard boxes packed with 100% recycled brown paper so that all packing materials can be recycled after delivery.
What’s your return policy?
In the case of a return, please contact us at orders@bonafurtuna.com for return permission and instructions on how to pack and where to ship your damaged product. Shipping costs are non-refundable. Returns are accepted up to 30 days from delivery date. We will process a refund within 1 business day upon receipt at our warehouse of any returned product.
Società Bona Furtuna Subscriptions
If I subscribe to a product but then want to switch to another, is that possible?
Yes, you can manage your subscription on our website here. If you need more help, feel free to reach out to us at orders@bonafurtuna.com and we can help update, cancel or add an item to your order.
What is the benefit of subscribing to Bona Furtuna’s monthly subscription box?
With our monthly subscription box you will receive new and exciting Italian fare with recipes and recommendations of delicious meals. You will also get extra discounts, first access to seasonal items like panettone, and free gifts (for example: exclusive cook books and aprons).
How does a Società subscription work?
Find the answers to all your Società subscription questions in the FAQs on the Società product page.